The World Retail Congress 2017

This week, retail giants from around the world convene in Dubai in a 3-day annual prestigious event:  The World Retail Congress.  The event will run from 4th to 6th April 2017 at the Luxurious Medinat Jumeira Resort.  The congress has been running for the last 10 years and this year’s will be the 11th version, sponsored by among others, The Boston Consulting Group, IBM and McKinsey.  It attracts the most senior of Retailers from across the world.  This year’s theme is “Re-Imagining the Customer Experience”.


We have had sight of this year’s agenda and all we can say is it will be epic!  Some of the notable of the over 130 speakers include:

Catherine Mahugu, Founder of Soko, (Kenya)

Yonov Frederick Agah, Deputy Director General, World Trade Organization, (Nigeria)

Jo Malone MBE, Founder of Jo Loves and Jo Malone London (UK)

Martijn Bertisen, Retail Director-Google UK, (UK)

Ian Cheshire, Chairman-Debenhams (UK)

Julie Bowerman, Vice President: Global E-Commerce- Coca-Cola (USA)

Patrick Chavanne, Executive Director Marketing: Marks & Spencer (UK)

Bernie Brooks, CEO Edcon (South Africa)

Michele Fuhs, Head of Future Retail: BMW (Germany)

Guru Gowrappan, Global M D: Alibaba Group (China)

Terry Lundgren, Chairman: Macy’s (USA)

Amitabh Mall Director: Boston Consulting Group (USA)


What about the delegates, you ask?  Well it’s the who’s who of global retail, drawn from industry sectors such as Electronics, Fashion, FMCG, Supermarkets, Household Goods Retailers, Telecoms and more.  Delegates are drawn from all continents.  Some Notable UK fashion names attending include Debenhams, Marks & Spencer, House of Fraser, Harrods, New Look, John Lewis, The Body Shop, NEXT, Mothercare, Karen Millen, and lots more!

Part of the annual tradition of the Congress is to admit outstanding Retailers to the World Retail Congress Hall of Fame dubbed the Awards Night.  Some of the holders of these prestigious awards include Tommy Hilfiger, Jo Malone, The Nordstrom Family, Sir Paul Smith and more.


To put the icing on the cake, there is an “International Women in Retail” event also planned this year. This will be a Networking and Mentoring evening, planned for women who are interested.  Jo Malone MBE will be interviewed and obviously she is the highlight for this up-close event which will be held at the Burj Al Arab, the World’s only 7 Star Hotel.


We will be bringing you more details about the World Retail Congress as they unfold. We are very privileged to be making our maiden appearance as a retail delegate at this very important summit that shapes the future of retail. Learn more about the Congress at

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